Terms & Conditions
Account rules, game conduct, payments, disputes, aur account closure. Ek baar registration, yeh hamara main agreement hai.
LEGAL REFERENCE
digix3 par Terms & Conditions samjhiye
Hamara platform aapke account, payments, aur khel ke flow ko clear rules ke zariye chalata hai. Yeh page sab kuch explain karta hai jo aapko janna zaroori hai...
Account security policyPayment & withdrawal rulesGame conduct & dispute resolutionSupported regions in Pakistan
Hamara legal posture aapke liye
digix3 sirf un ilaqon mein services deta hai jahan local qanoon ijazat deta hai. Aapka account registration ke time aap confirm karte ho ke aap supported region mein ho aur terms accept karte ho. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, woh transaction hamari settlement process se hote hain — har withdrawal request verification ke baad 24-72 ghante
mein process hota hai. Account closure, dormancy, aur dispute handling sab rules hamari policy mein likhe hain. Agar aapko kisi rule ya payout ke baare mein sawal ho, hamara support team 24/7 available hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
CONTACT CHANNELS
Terms ke sawaal? Hum yahan hain
Aapka account ya payments ke baare mein koi confusion ho to contact karo. Hamara support multiple channels par available hai taa ke aap apni marzi se poochh sako.
Team online
Live Chat Support
Real-time answers on terms, account access, aur payment issues. Available 24/7 in Urdu aur English.
Email Support
Detailed queries ke liye email karo. Hum 12-24 ghante mein detailed reply dete hain with policy clarification.
In-App Help Center
Frequently asked terms questions, account rules, aur payment FAQs sab app mein likhe hain.
POLICY TRANSPARENCY
Kyun hamara terms clear hai
digix3 apne rules simple aur transparent likhe hain. Koi hidden clause nahin, koi confusion-filled language nahin — sirf straightforward policies jo aapka account, paise aur khel ko safe rakhte hain.
Plain-language wording
Legal jargon nahi — Urdu mein likha hua taa ke samajh mein aaye. Account rules, payment terms, aur dispute steps sab clear hain.
Pakistan-specific rules
JazzCash, Easypaisa, SadaPay aur Raast payment limits aur timings hamari terms mein exactly likhe hain.
Account security practices
Aapka account, password aur payment data ka encryption, verification process, aur data privacy rules details mein likhe hain.
Dispute resolution steps
Agar koi payout issue ho ya account dispute ho, hamara process likha hua hai — no guessing, no delays.
Withdrawal & closure rules
Account band karna chahte ho? Paise nikalna chahte ho? Timelines aur verification steps sab terms mein likhe hain.
Updated regularly
Jab rules change, hum notification dete hain. Old version download karte raho aur new version check karo regularly.
TERMS ALIGNMENT
Hamara Terms & Conditions vs hamara Privacy & Cookie Policy
digix3 ke teen main policy documents hain jo aapka account aur data ko cover karte hain. Har ek specific cheezein explain karta hai — kya alag hai, kya overlap hai, samjhiye:
Privacy Policy
Aapka name, email, phone, payment info — kya collect karte hain, kaise store karte hain, kaise use karte hain.
Cookie Policy
Aapka device par cookies, tracking, aur analytics — kya store hote hain, kaise disable kar sakte ho, kya purpose hai.
Overlap area
Sab teen mein account security mention hai — kyun? Kyun ke aapka data security hamara Terms, Privacy aur Cookie policy sab mein important hai.
Read in order
Pehle Terms padho (kya kar sakte ho account ke sath), phir Privacy (aapka data kahan jata hai), phir Cookies (tracking kaise kaam karta hai).
Updates timeline
Agar koi policy update ho, hum sab teen ko together announce karte hain — koi nahi badhega bina notification ke.
Support clarifies overlap
Confusion ho Terms aur Privacy mein kya difference hai? Chat karo — support explain kar dega which policy kis cheez ke liye hai.
ACCOUNT ESSENTIALS
Kya hamara platform par clear hai
digix3 ke Terms page par ye sab likha hua hai aur immediately visible ho jata hai — taa ke aapko confusion nahin ho aur aap confident feel karo...
Registration verification
Account sign-up ke time aap name, age, location confirm karte...
JazzCash, Easypaisa, SadaPay, Raast
Ye char payment rail hamari Terms mein approved hain —...
Withdrawal verification
Paise nikalna ho to account holder verification required hai —...
Account limits & cool-off
Hamari Terms mein daily withdrawal limits, monthly caps, aur account...
Dispute window
Agar koi transaction ghalat lag rahe, 30 din ka window...
Account closure process
Agar band karna ho, form fill karo, pending balance withdraw...
Aksar poocha jane wale sawal Terms ke baare mein
Hamara Terms jahan local qanoon ijazat deta hai un regions ke liye likha hua hai. Payment rules, account conduct, aur dispute resolution Pakistan-specific hain — JazzCash, Easypaisa, SadaPay, Raast timelines aur limits ke sath.
Haan. Account closure request dena ho to hamara form bharo. 7 din mein band ho jayega. Pending balance pehle withdraw karo, fir closure process start hoga.
Haan, kar sakte ho. Hamara Terms different payment methods ko allow karta hai — basta account verification same rahe aur withdrawal request verified ho jaaye.
Haan. Jab koi update ho, hum notification dete hain aur 30-day notice dete hain. Agar agree nahi karte, account close kar sakte ho.
Chat, email ya in-app help use karo. Hamara support team Urdu aur English mein specific clauses explain kar deta hai — koi charge nahin.
Haan. Agar payout issue ho ya transaction galat ho, 30-day window hai complaint karne ka. Evidence share karo, hamara team 14 din mein decide karta hai.
Haan. PDF version account settings mein available hai. Anytime download karo, print karo, apne paas rakho — reference ke liye.